Sara Kay Graphic Design

Sara Kay Graphic DesignSara Kay Graphic DesignSara Kay Graphic Design
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    • Home
    • About Us
    • Terms & Conditions
    • Services
    • Process
    • Prices
    • Gallery
    • Feedback
    • Contact Us
    • FAQ

Sara Kay Graphic Design

Sara Kay Graphic DesignSara Kay Graphic DesignSara Kay Graphic Design
  • Home
  • About Us
  • Terms & Conditions
  • Services
  • Process
  • Prices
  • Gallery
  • Feedback
  • Contact Us
  • FAQ

Frequently Asked Questions

Where is your office located?

Office Number - 509

Makateb Building, Al Maktoum Road,

Dubai. United Arab Emirates

What are the Terms and Conditions of your company?

To view our terms and conditions of our company please click on the link below:

Learn more

How does your Logo Design process work?

During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple of logo designs for multiple companies our service can be priced according to your needs.

How many revision do you provide?

We only provide 2 revisions per project. Revision is just for typo error and some rearrangement or placement of the elements. No total change of design. The additional revision will have an extra charge.

How many options do you provide per design?

We only provide 3-4 options for the graphic designs.

How many days to receive the final design/file?

 5-7 working days, however, it can be shortened depending on the agreements between us and the client.

Do you print?

No, but we have partnered press that can help you with the printing.

Can I get the Ai or Ps files?

No, we only provide PNG and PDF files to the clients.

What if I don't wanna continue the project anymore?

All files (PNG and PDF) that were finished before the cancellation of the project will be sent to the client via email. The payment is non refundable but can be used to avail other designs.

How will I receive my design project once it is finished?

A finished project is yours upon receipt of the final payment. At your request, we will supply the electronic files to you on USB, dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

I need something designed tomorrow, Can you help me?

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Call us to find out.

Are there any separate, extra, or hidden, charges?

We do not believe in disappointing anybody with any form of hidden cost. It is our policy to be transparent with our clients with all costs itemized prior to the start of any project. You are notified of any changes and adjustments. Work only progresses once you have agreed to any changes.

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